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Black Friday: ANY QUESTIONS?

November 03, 2020 3 min read

Black Friday: ANY QUESTIONS?

How long is the sale running and will items be restocked?

Our Black Friday sale runs officially from 3pm EST on November 15th to 11.59pm EST on November 30th.

If an item you want is marked as ‘Out of Stock’ online, we recommend checking back as they can sometimes be replenished if additional stock comes in, if a customer returns an item or abandons a cart mid-checkout.

Also, please be kind to our staff - they are doing their absolute best to make all the styles + sizes available to you but they can only work with what they’ve got!

Getting in touch during Black Friday Sales

We do our best to answer all queries as quickly and efficiently as possible but the volume of queries during a sales period is always a little higher so bear with us!

We answer queries in the order we receive them and we ask that if you’ve messaged us on one channel, that you don’t follow up with us on a second channel; this will only serve to delay our response to you - rest assured our support team is working diligently to get to everyone and resolve any challenges as effectively as possible!

Orders can not be amended once they are placed. If an order needs to be changed, it will be cancelled, refunded and the customer must place the order again.

Delivery+Shipping Info!

Standard shipping rates+times will apply so please anticipate a 5-11 day delivery period. We work with our partners to ensure your gear arrives as quickly as possible but keep in mind the extended delivery period! If you have not received a shipping confirmation email, please be patient (delays can occur) and check your junk mail before contacting us.

Returns+ Exchanges

Sometimes the items you order aren’t quite the right fit, style or colour for you. It happens.

  • Returns for sale items can be made up until 14 days from delivery date.
  • We have extended our returns period for all full-price items until January 10th, 2021.

For more info on our refunds+returns policy, headhere!

Size Guides

Haven’t purchased from us before? No worries. Check out oursize guides here and as a rule of thumb:

  • Leggings are true to size - go down a size if in doubt.
  • Classic Hoodies and ½ Zip Hoodies are slim-fitting - we recommend going up a size if you prefer a more relaxed fit.
  • Women's slim fit vests and tee's are also slim fitting! We recommend going up a size in these too.

And don’t forget, our returns period for full-price items has been extended through to January 10th, 2021!

Discount Codes

Any existing discount codes have been disabled for our Black Friday sales period. We’re offering up to 40% off a range of items across our collection and we think you’ll be pretty pleased with what’s there! No extra discounts necessary!

Shipping Prices + Timing

Are you shopping on the right site?

For Australia + NZ, shop here.

For Canada + the US, shop here.

For the Rest of the World, shop here.

All our orders are delivered via a couriered service and we use the following shipping costs:

USA

  • Standard Shipping (5-11 business days) $6.95
  • Free Standard Shipping on all orders over $200

Canada

  • Standard Shipping (5-11 business days) $14.99 (approx CA$19.82)
  • Free Standard Shipping on all orders over $200

Ireland

  • Standard Shipping (5-11 business days) €4.95
  • Free Shipping on all orders over €120

United Kingdom

  • Standard Shipping (5-11 business days) €5.95 (approx £5)
  • Free Shipping on all orders over €120 (approx £110)

Rest of EU

  • Standard Shipping (5-15 working days) - €10.95

Rest of the World

  • Standard Shipping (5-15 working days) - €30.00

For Australia + New Zealand Customers please make sure you shop through our Australian site at:https://www.gympluscoffee.com.au/

Australia

  • Standard Shipping (5-11 business days) $10.00 AUD
  • Free Standard Shipping on all orders over $200 AUD

New Zealand

  • Standard Shipping (5-11 business days) $20 AUD (approx $20 NZD)


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